Matthew Houseal |
He remembers cool air warming toward a “typical hot-season
day”; the “young, wonderful” Sgt. Dominic Morales, a reception clerk with a
“big smile and great people skills”; and a patient-centered routine that
started at the front door.
“Everyone had to disarm,” Jones explains. “Our firearms stayed in a locked room until
we left the building.”
He also prefers “soldier-client centered” to
“patient-centered.”
“Part of our duty was to preserve the soldier’s identity, as
a person of strength in a difficult setting doing an important and dangerous
job,” Jones says. “We tried to stay
clear of any suggestion that a soldier was ceding his or her uniform to a hospital
gown, and his or her identity to patient-hood.”
Mental health staff was also mindful of confidentiality. Had Jones not already testified in a
widely-reported hearing about Russell’s condition, he would not be speaking
now.
Typical Camp Liberty "can," Dave Kluck photo |
“We had to create a confidentiality environment to be
effective,” he explains. “No one was
supposed to be considered less fit for duty as a result of visiting the combat
stress unit. We believed it should be
considered a strength—not a weakness—that a soldier sought help for an issue
that might affect his or her job.”
Jones saw up to 10 soldier-clients daily, quietly calling only a
first name in the waiting room, exchanging a greeting, and inviting the client
back to his office and a chair next to the door.
“I set the chairs there for a
reason,” Jones explains. “We wanted the
experience to feel as non-threatening as possible. This wasn’t a locked ward; it wasn’t a mental
institute. It was a clinic dealing with workplace stress, first and foremost designed to get our soldiers back to their units and
back in the saddle.”
This was the middle of Baghdad, after all, in the middle of
war. The consequences of falling off
the saddle and staying on the ground could be life threatening for
everyone.
John Russell |
Then began what Jones describes as a “20-questions style of
analysis” that sought to get at whatever was bothering the soldier. In a “low tone, deliberate and grumbling,”
Russell spoke with “utter contempt” for his previous clinical contacts between Springle and Fernbach.
Based on Russell’s description, Jones suggested he might have had a panic
attack in Fernbach’s office.
“Sgt. Russell then said he had no history of panic attacks,
but that he thought he’d been ‘mildly depressed’ all his life,” Jones
explains. “He also said someone told him
he had PTSD.”
On further questioning, Russell exhibited no compelling picture of either depression or PTSD—post traumatic stress disorder. “His complaint came across as situational.”
Camp Stryker, OSE photo |
“I told him how to approach situational stress, and how a
normal person can be dissatisfied with their job,” Jones says. “I told him I thought he was essentially a
normal person.”
Russell seemed disinterested in these suggestions, waving them aside one by one. It became clear to Jones he wanted out of the Army, period.
Russell seemed disinterested in these suggestions, waving them aside one by one. It became clear to Jones he wanted out of the Army, period.
“You’re not showing signs that would
justify such a drastic response,” Jones told Russell. “Despite
what he was saying, he had shown no signs of self-harm.”
The process of discharge from the front lines -- evacuation -- was serious business, Jones explained, reserved for only the most
dire circumstances. He now worries
Russell took the admonition as a kind of road map: create a dire circumstance; get a
discharge.
After the hour-long interview, Jones prescribed a mild
anti-depressant, “a small dose of Paxil,” walked Russell back to
the waiting room, and scheduled a follow-up for the next afternoon. “I told him I looked forward to seeing him again,” Jones says. “He grumblingly
agreed.”
Vasquez drove Russell back to Camp Stryker, about 30 minutes
away.
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